When registering for a care home software, there are many things to consider. A lot of options exist and it can be difficult to decide which one is best for your care home’s needs. To help you in the search for a care home software, we have put together this list of 10 questions to ask yourself before getting started.
1.What is the care home software’s purpose?
Knowing what the care home software will be used for is a good way to decide which one is best for you. Do you need something for managing reservations, or scheduling appointments? Or do you need something more complex, like an invoicing system, or point-of-sale functionality? You will have different needs depending on what the software will be used for.
- How much control will I have over the care home software?
This is another important factor to consider. Will you be able to install and update software, or will you have to rely on a third party? Or maybe you would prefer not to install anything at all. You also need to consider how much control the software provider has over the company’s systems.
- What integrations are offered?
If you choose software that can integrate with other programs, you will not have to re-enter information. Also, be sure to read up on the process of setting up and using these integrations. Most providers offer some integration, so this is one of the easier factors to consider when shopping around for care home software.
4.How much of a learning curve is involved?
If you are hiring someone to set up and maintain your care home software, it is important to know how much training will be required. You don’t want to put a lot of time and money into something that will not work well. Also, if this software will be used by an internal staff member, they will benefit from knowing how easy or difficult the program is to use.
- Will my software provider offer any technical support?
You will need help if you have problems that cannot be solved with the care home software. It’s important to know whether the company that provides your software can assist you with an issue, or if they will tell you to research it online. This will save you time and money.
- Do the payment terms make sense?
Before you set up a contract, make sure you understand the payments and renewal schedules. Ask questions about what kind of discounts or other financial incentives are available.
- Will I have any limitations?
Limits can be placed on anything from days of use to the number of users who will have access to the software. Make sure you know what these limits are before signing a contract with a care home software provider.
8.Am I comfortable keeping my business information on the software’s servers?
You will be somewhere between vulnerable and secure in terms of putting your sensitive business information onto a computer. You can take steps to protect yourself, but be sure you understand what those steps are.
9.What will I need for maintenance and updates?
Your software can come with different levels of maintenance and support options. Ask how much support there is and how often you will get it.